SHIPPING POLICY
Shipping Policy
Thank you for shopping with us! We are a China-based online fashion store specializing in women’s clothing. We are committed to providing fast and reliable shipping to our customers worldwide. Below you will find detailed information about our shipping policy.
Shipping Regions & Delivery Time
We ship worldwide. Please find estimated delivery times and availability by region below:
Country / Region | Shipping Method | Estimated Delivery Time | Shipping Fee
————————–|—————————————-|—————————|————–
United States | Standard via YunExpress / 4PX | 7–12 business days | Free over $59, otherwise $5.99
Canada | Standard via YunExpress / 4PX | 8–14 business days | Free over $59, otherwise $6.99
United Kingdom | Standard via Royal Mail / YunExpress | 6–10 business days | Free over $59, otherwise $5.99
Australia | Standard via Australia Post / 4PX | 7–12 business days | Free over $59, otherwise $6.99
Germany & France | Standard via YunExpress | 6–10 business days | Free over $59, otherwise $5.99
Rest of Europe | Standard Shipping | 8–15 business days | $7.99
Asia (Japan, South Korea) | Standard Shipping | 5–10 business days | $4.99
Other Countries | Standard Shipping | 10–20 business days | $9.99
*Note: Delivery times are estimates and may vary due to customs delays, local logistics, or holidays.*
Shipping Carriers
We primarily partner with the following carriers for international shipments:
– YunExpress
– 4PX Express
– Royal Mail
– Australia Post
– Local postal services depending on the destination country
All orders come with tracking information.
Order Processing Time
– All orders are processed within 1–3 business days after payment verification.
– You will receive a shipping confirmation email with your tracking number once your order is shipped.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track your package on our Order Tracking Page or through the carrier’s website using the tracking number provided.
Customs, Duties & Taxes
All international orders may be subject to import duties, taxes, and other fees imposed by your local customs authorities. These charges are not included in the item price or shipping cost and are the buyer’s responsibility.
We recommend checking with your local customs office for detailed information.
Shipping Restrictions
We currently do not ship to the following regions due to logistical limitations or restrictions:
– North Korea
– Iran
– Syria
– Cuba
– Crimea region
Contact Us
If you have any questions about your shipment or need further assistance, please feel free to contact us:
Email: shannonneuk@gmail.com
Phone/WhatsApp: +86 13599010865
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT+8)